3 Key Concepts to Get Your Board Back on Track
Let me open by sharing a line that I use to explain the role of my association’s board and its importance to achieving our mission: “It’s called a board of directors, not a board of doers.” Have you, as staff or a board member, ever expressed similar sentiment? There are certain types of high value work […]
Evolutionary Data Quality: A Response to AI Disruption
Artificial intelligence is so embedded into our everyday lives we don’t notice it anymore. We don’t see machine learning as end users, we see its major outcome: convenience. Shortcuts. Streamlined digital experiences that require less attention from us. Similarly, when we think about how artificial intelligence relates to the association space, it’s natural to focus on […]
The Key to Attracting Millennials
I am not an expert on Millennials, but I have three daughters aged 22, 20 and 18 so I am definitely gaining some basic understanding of how they think. I have also studied, in a previous life as a designer, how technology changes the way that the generation react to the world around them. When […]
How Setting Boundaries Can Enhance Your Productivity
Productivity is an evaluation of how effectively you are able to get things done (or not). If you’re productive, you are able to produce, complete, show up and show out. What’s the cost of this productivity? If I am productive at work and people there think I’m a go-getter, what’s happening in my personal life? […]
What Predictive Analytics Can Do For Your Association
Predictive analytics are a powerful and proactive tool to prepare our associations for the future. The following animation walks you through using a predictive analytics model effectively. If you’d rather see it in writing, the transcript is below! As markets are changing, companies are seeking business in new areas of the world. Associations are left to […]
How to Change Workplace Culture One Team at a Time
Usually when we talk about workplace culture, we’re talking about the entire organisation. However, it is possible to look at culture on a more micro level, which can be important when trying to make significant change at the team level. In 2010, I was brought in as leader of the communications team at the Canadian Society […]
Using a Committee to Gather Collective Insight
Virtual events are more than just a convenient and fun means for education and engagement. While it is important to work hard to translate the in-person experience into the virtual space effectively, virtual events are in themselves a unique and valuable form of interaction (which I have written about before). Understanding your event attendees’ needs and creating […]
Digital Transformation Requires Buy-In From Everyone
Digital Transformation is the current hot topic in the association world, but there are a zillion different definitions of it. In preparing for a panel at SURGE, I found a definition I thought was heading in the right direction. “Digital transformation is the convergence of digital technologies applied to organizational activities, processes, competencies, customer needs data, intelligence […]
What is an Association Executive’s Depth?
In North America and Europe, I have long known that there is a professional term called, “association executive”. There was no such term used before here in the Philippines, until I and a few like-minded friends founded and formally launched the Philippine Council of Associations and Association Executives (PCAAE) on November 20, 2013 in conjunction with […]
How We Hold Ourselves Accountable to the Future
As association professionals, developing an ability to navigate the future is becoming more critical by the day. We all have strategic plans serving as drivers for change, and a belief that we’re doing our best to take mega-trends and micro-trends and put them into usable operational plans that provide value for our members. But how […]