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Sep
07

Why You Should Get Rid of Your Performance Reviews

Some really big companies (like GE, Adobe, and Deloitte) have recently eliminated their performance reviews, with a bit of fanfare and media coverage. We all kind of hate the performance review process, so I think it felt a little liberating to know that these huge companies could just let them go. And for companies that […]

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Sep
06

What The Book of Mormon Taught Me About Association Management

Editor’s Note: I attended Sheri’s session at ASAE16 and found the insights from her panelists to be invaluable, so I asked her to write an article summing up the points. For ASAE16 I thought about using a symbol of the Salt Lake City as a metaphor for associations—winter sports, mountains, Mormons. Since I had just […]

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Sep
01

THE MYTH OF THE “BEST PLACE TO WORK”

Okay, I know some of you reading this probably won a “best place to work” award, and are quite proud of it. I get it. Your people filled out the survey and it scored really “well” and that’s something to be proud of. I obviously don’t know anything about your workplace, but clearly there is […]

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Aug
30

4 Lessons on The Membership Economy

Have you noticed lately how many organizations are joining the Membership Economy? Netflix and Amazon are two obvious examples, but more and more private sector companies are seeing the potential of unlocking a forever transaction through membership. As an association, this is how you’ve been doing things from the very beginning, which is why you’ve had so […]

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Aug
24

My associations’ fight to end bureaucracy

Twenty-two months ago, I was hired as the staff president of the Society for College and University Planning (SCUP). My newly-created position’s responsibilities were scoped within a revised governance structure that shifted the board from operational focus to strategic design and execution. Operationally, the organization was dealing with a traditional challenge that many associations work […]

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Aug
23

The 4 skills associations should be teaching

Marketing associations share best practices for leveraging social media. State bar associations develop sessions on the new statutes. Associations for HR professionals teach about Affirmative Action. We are really good at teaching profession-specific skills. What we are lacking are life skills that can make our member’s lives (and jobs) significantly better. Life skills that can […]

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Aug
19

Webinar: The membership economy

What do Amazon, Starbucks and Adobe have in common? They have all entered the “Membership Economy,” recognizing the advantage of forging long-term relationships with customers over simple one-time transactions. As an association, you can pat yourself on the back, because you’re well ahead of this curve. However, as private sector companies gain consciousness of the […]

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Aug
17

What employee engagement surveys aren’t telling you

There’s a lot of talk in the business world about employee engagement, much of which centers around Gallup survey data. They’ve been measuring employee engagement, both in the U.S. and abroad, for about 10 years. The definition can get a bit squishy, but it’s ultimately about giving discretionary effort. An “engaged” employee is one who […]

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Aug
16

4 ways associations can prepare for the future

We talk a lot about technological disruption on AssociationSuccess.org, but our recent interview with Peter Diamandis elevated a previously speculative discussion to a realization of inevitability. We cannot ignore what is coming. Our world is undergoing incredible changes thanks to technology, and this is occurring at an accelerating rate. What does this mean for the industries […]

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Aug
09

How do you change the association industry status quo?

I first came across Maggie McGary after reading an impassioned message she wrote in the about frustrations she experienced in the industry. She wasn’t afraid to speak her mind, and what she was saying made a lot of sense. I thought, “who is this bad-ass woman and how can I hear more of what she […]

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