Transform Culture

Oct
21

Want a more effective staff meeting? Try this

Most internal staff or team meetings follow a similar pattern that includes one basic element: Each person reports what they’ve been working on to update the rest of the group. We take this for granted as a good thing. After all, what could be wrong with people sharing information with each other? Well, let’s dig […]

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Oct
13

See the steps 1 association took to transform its culture

I have always been a student of organizational culture. I’m intrigued by how groups of people operate together and curious about how different leadership styles and management techniques can produce dramatically different outcomes from the same group of people. You’ve probably heard the old adage attributed to nonprofit management guru Peter Drucker, “Culture eats strategy […]

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Oct
12

Why secrets are bad for business

Organizational transparency isn’t a very new idea in the business world. Whole Foods, for example, shares all of its salary and bonus data internally with everyone. Yes, everybody knows what everyone else makes. When I tell people this, they usually freak out. Don’t worry — you don’t have to share your salary if you don’t […]

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Oct
03

Why you should connect performance management with culture

I know it would be hard to just get rid of performance reviews, as I’ve suggested in an earlier post. In the back of our collective minds, we’re still thinking “yeah, but the truth is I want to make sure the individuals in this organization are doing the right things and doing them well, so […]

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Sep
27

How do we get more association industry recruits?

I ended up a career in associations the same way everyone I’ve met did: By happy accident. I worked for a large advertising company right out of college and went back to my alma mater, the University of Maryland College Park (UMCP), and visited its alumni website to look for new opportunities. I knew I […]

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Sep
22

To innovate, you need a supportive CEO

If I could have dinner with any actor alive, dead or fictitious I’d pick Kermit. Yes, Kermit the frog, the Kermit that Jim Henson brought to life. One of the things that is so appealing about Kermit is he is an underdog. A humble but optimistic guy who left his hometown swamp in search of […]

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Sep
19

4 tools to improve performance management

It’s pretty clear most people don’t like their performance review systems (lots of companies are actually getting rid of them entirely). Of course, we do like the basic idea behind the systems: Measuring and improving performance. So instead of getting rid of them, let’s improve them, right? Okay, so where do we start? When I […]

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Sep
14

How 3 Companies Built Cultures that Drove Their Success

In today’s business world, there are few corporate clubs more elusive than being known as a “top place to work.” Organizations with the reputation of having a great work culture continue to attract top talent and thrive, while others with toxic or mundane cultures struggle mightily to transform themselves, often to no avail. Silicon Valley […]

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Sep
07

Why You Should Get Rid of Your Performance Reviews

Some really big companies (like GE, Adobe, and Deloitte) have recently eliminated their performance reviews, with a bit of fanfare and media coverage. We all kind of hate the performance review process, so I think it felt a little liberating to know that these huge companies could just let them go. And for companies that […]

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Sep
01

THE MYTH OF THE “BEST PLACE TO WORK”

Okay, I know some of you reading this probably won a “best place to work” award, and are quite proud of it. I get it. Your people filled out the survey and it scored really “well” and that’s something to be proud of. I obviously don’t know anything about your workplace, but clearly there is […]

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