Transform Culture

Dec
19

The link between office design and culture

I saw a presentation several years ago from an association CEO who had recently redesigned their office space. He started by talking about the core values of the organization, which included one like “Having fun.” This was a place that viewed fun as an integral part of getting their work done. He then showed a […]

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Dec
15

How a culture of collaboration expanded our reach

When I interview potential new employees, I like to show them our version of a staff chart. I am always met with surprise. “This doesn’t look like the traditional box and line drawing I usually see.” That’s because it isn’t. When I first took over as CEO at the American Society for Parenteral & Enteral […]

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Dec
14

Let’s redefine what it means to dress for success

Whether or not you have a written policy about it, all organizations have a dress code. It’s a part of your culture — the kinds of clothing you are expected to wear (or not wear) actually says something about what is internally valued at the organization. But I don’t think most organizations realize this. They […]

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Dec
09

4 lessons from millennial association members

Jamie Notter hosted an all-Millennial panel to discuss common questions in the association space regarding the largest generation in U.S. history. The impetus came from Beth Burchill, a Millennial who works at the American Counseling Association. She was fired up after having sat through yet another conference session where a Baby Boomer preached about how […]

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Dec
05

How to hire your next rockstar employee

Most of us think we know the best way to hire someone, and it looks roughly like this: First, you post a job opening with a brief description of responsibilities and expected level of experience, and then you sift through paper resumes and cover letters to prioritize the candidates (LinkedIn is probably involved these days), […]

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Nov
28

The ‘millennial problem’ isn’t actually a problem

Millennial. It’s a term we hear everywhere from the evening news to our HR director. Just mentioning it makes me feel as though I’ve spoken a dirty word. The lazy, tech-obsessed, entitled generation only good for living in their parents’ basements and playing with their latest gadget while changing jobs every six months. Or so […]

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Nov
22

Do you think your employees are with you forever? Think again

I hear a lot of leaders concerned about their new millennial employees who don’t seem to stay around very long. They’re “job-hoppers.” We invest in them, and then they leave. While I understand the concern, there are a couple of really important flaws with this kind of thinking. First of all, the millennial “job hopping” […]

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Nov
15

It’s time to get honest about recruiting

I think we can all agree the hiring process can be frustrating. For the employer, the pressure is on to find the “best talent,” but it’s flat-out hard to tell who’s the best during interviews. Even then, there’s the risk that those “best” people won’t like our culture and leave quite quickly, and that’s expensive […]

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Nov
01

Tips to make your budget more transparent

Many people often support the idea of transparency in organizations — but not as much when it comes to financial information. We don’t want to share salary levels, or we don’t want to share our budget information with other departments. For some reason, when it comes to money, we tend to get very traditional in […]

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Oct
21

Want a more effective staff meeting? Try this

Most internal staff or team meetings follow a similar pattern that includes one basic element: Each person reports what they’ve been working on to update the rest of the group. We take this for granted as a good thing. After all, what could be wrong with people sharing information with each other? Well, let’s dig […]

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