Transform Culture

Mar
20

Does your staff take cyber security seriously?

A long time ago, in an IT department far, far away, I managed a wide-area network comprised of about 120 users. This was during the havoc-filled days of the budding Internet, where new worms and viruses cropped up almost daily with names like “LoveLetter” and “Red Button.” These malware packages, exceedingly virulent and easy to […]

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Mar
12

6 must-read books for every CEO

If you are the CEO, one of the most important things you can do is read, and read constantly. You have your leadership methods that stem from your own experiences, but reading offers new perspectives and ideas that will ultimately make you better at what you do.  Here are six books that have had a […]

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Mar
06

7 steps to future-proofing your organization

Over the past few weeks, I have spoken with volunteer and staff executives who, facing an age of an ever-increasing rate of change, feel like they are struggling to be nimble in their attempts to keep up. As we dove deeper into what factors were emerging, the conversation kept coming back to a focus on […]

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Mar
02

Are you safe to be yourself at work?

What makes some associations high-performing and the rest so-so? Why do some teams reach or even exceed their goals and why do some fail? How do some organizations embrace change while others can’t seem to get out of their own way? These questions are coming up more and more in the association community. And the […]

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Feb
22

Stop asking ‘why’

Has your supervisor ever asked, “why did you do it that way?” or “why do you want this posted on social media?” How did that make you feel? Did you instantly get defensive? Did you feel like you had to justify your reasoning? Now turn that around. Have you ever asked a fellow staff member […]

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Feb
03

Consider how big a lean organization could be

For those unfamiliar with the concept, being “lean” means to create more value with fewer resources. Understandably, this is a topic that has gotten a lot of attention in the business world and in the association space. We’ve talked about how to adopt a lean mindset, we looked at how one week of analyzing your schedule […]

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Jan
23

3 tips to managing external collaboration

If you want to build a culture that values collaboration, you can’t only focus on cross-functional teamwork and breaking down silos. You have to take a look at how you collaborate outside your own association, as well. This includes vendors, partners and related organizations, ranging from your foundation that shares your staff, to chapters/components and […]

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Jan
18

How to encourage collaboration on your team

As I pointed out in a previous post, collaboration can sometimes be seen as “interference.” It can be perceived as distracting to someone who is already focused on “their” piece of the work. If you’re a leader and you see this happening — but know collaboration is critical to your success — you might consider […]

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Jan
09

Have you addressed the dark side of collaboration?

If I had to pick one single “core value” I thought would be mostly likely to show up on an association’s core value list, “collaboration” would be towards the top. Who doesn’t like collaboration, right? Well, I led a senior management retreat for a client one time, and in a rare moment of truth-telling, one […]

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Jan
02

What does your annual meeting say about your culture?

In the association world, we tend to think of our annual meeting in terms of what it delivers to the members. It is typically a crown jewel type of program — that date on our annual calendar when it’s all hands on deck because a large number of our members get a LOT of their […]

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