It is easy to lose the attention of an audience. According to brain science expert John Medina, “we don’t pay attention to boring things.” Heather believes great learning experiences occur when we focus on the audience and not ourselves. She is a self-acclaimed PowerPoint geek who believes that the medium and the message must be aligned.
Heather is responsible for the educational content contained in NAIOP’s growing online learning portfolio and the educational content presented at conferences. She enjoys public speaking and is a member of the Ashburn Toastmasters club.