Author: Arianna Rehak

I lead AssociationSuccess.org,and I do so with the fiercest of passion. Along my journey, I have been lucky to meet association professionals who choose this field because they believe in its power, and dedicate their time to furthering it. It is my job to bring these people together to solve problems, and this is the very core of my raison d’etre!

Mar
26

Is customer service the most under-rated association priority?

How often do you feel you receive remarkable customer service from a company? Is this the type of service your association delivers to your members? Let’s look at what I mean by remarkable customer service. Imagine a food establishment like this: “A free brownie finds its way into a get-well-soon package. An accountant interrupts her […]

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Mar
23

3 exercises to think more strategically

Everywhere one could possibly leave themselves a note, I have a to-do list written. I use Word Documents, sticky notes and even sometimes the front of my palm, to iterate the tasks I intend to accomplish. Can you relate to this? Are you constantly operating off of such a list? “A Lapsed Anarchist’s Guide to […]

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Mar
21

An AI experiment: How does X.ai work?

Artificial intelligence technology is EXPLODING! I read articles every day about how computers can “think” more and more. They can analyze your photos, interpret your conversations, learn from your habits, predict your needs and much more. It’s creepy, yes. But it’s helpful. And, like it or not, it’s coming. Fast. This week I put an AI provider […]

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Feb
24

Is your job a little too easy? Here’s a challenge

If you can do your job with your eyes closed, then chances are you aren’t getting a lot of satisfaction from your day-to-day. Here’s a challenge to kick it up a notch. Watch the video here, or check out the transcript below.  Today I was at the gym lifting weights in total autopilot mode. My mind […]

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Feb
17

Can you have a real relationship online?

Increasingly, we’re seeing the well-articulated fear that a consequence of our digital age is the loss of meaningful interactions, which are being replaced by “likes” and superficial conversations. As a community manager, I look at things a little differently. By the nature of my role, I spend a lot of time conversing with people online. I always […]

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Feb
09

Were millennials dealt a bad hand?

Simon Sinek is the author of the bestselling books, “Leaders Eat Last” and “How Great Leaders Inspire Everyone to Take Action.” He is also, as a turns out, a very compelling speaker. A clip from an episode of “Inside Quest” went viral, and for good reason. In the interview, Sinek lays out the four factors he attributes to […]

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Feb
03

Consider how big a lean organization could be

For those unfamiliar with the concept, being “lean” means to create more value with fewer resources. Understandably, this is a topic that has gotten a lot of attention in the business world and in the association space. We’ve talked about how to adopt a lean mindset, we looked at how one week of analyzing your schedule […]

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Jan
19

This lifehack will make you more efficient

The concept of lean has been met with major enthusiasm in the business world. I go into more detail in this article, but it’s about creating more value with fewer resources. So you can see why it’s so popular, right? That’s quite the win/win if it works. My introduction into this world came from reading Paul Akers’ book […]

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Jan
12

How to adopt a Lean mindset

The term lean in an organizational context means, “creating more value with fewer resources.” Let that sink in for a second. More value with fewer resources? How does that work? Paul Akers, author of the book “2 Second Lean,” owns a business called Fastcap, which is in the wood-working industry. Several years ago, he brought in a consultant to solve a very […]

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Dec
28

The top articles of 2016

As 2016 comes to a close, we’ve taken the time at AssociationSuccess.org to reflect on how far we’ve come, and where we want to be as an organization a year from now. As we have not even hit the one-year mark of our existence, our New Year’s resolutions are all about growth in major ways. […]

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