There is nothing strange about wanting to make a good impression on your first day on the job. But when it’s your first day in the position of a leader in an organization, you especially want to set the right tone and let it be known that you’re approachable, open to concerns, ideas, and questions, and willing to put in the extra effort to get employees comfortable working with you. This also applies to when it’s someone else’s first day, and you want to put them at ease about their interactions with you.
Here are my three tips on how to start creating a positive business culture around you from Day 1:
1. BE TRANSPARENT FROM DAY 1 AND REALLY MEAN IT
That means letting employees know that they can ask any question without fear or hesitation. Even if that question is odd, there is a way to handle that. Of course, you don’t want to disclose anything that they don’t need to know or understand at that moment. If it’s something that especially strikes as odd or unprompted to you, it’s good to ask them why they are asking that question because this may lead to uncovering valuable information. Maybe there is something you haven’t thought of that they’ve discovered as a part of their job description that can be helpful to everyone. Therefore, by letting employees know you’re open to receiving questions, and also giving information they need to have to do their job well, you’re showing them it’s important to you for them to feel like they’re truly a part of the team.
2. LEARN THEIR COMMUNICATION STYLE
What I mean is that we have a ton of different generations in the workforce, and everyone has their own preferences on how they want to communicate. You need to identify that. For example, I love an email. That’s my favorite thing, but that might not be true for some of your newer employees. Maybe a phone call or even a text message is the best way to reach them. And it’s completely okay to mix those things; it’s okay to send someone a text saying you just sent them an email and that you need it answered in the next half an hour because you’re trying to schedule a meeting, for example. Making the effort to fully understand employees’ desired way of communicating shows them that you care about how they work best, but it also helps you know when you are trying to get a response quickly.
3. REMEMBER THAT THE WORKFORCE IS CHANGING
Back in the day, everybody worked because they had to work. They needed that paycheck, and they mainly worried about whether or not they were going to be able to keep their job. It’s different today. In today’s workplace, people are really concerned about what the job has to offer to them, including things like continuing education. People are interested in growth. They want to know they’re invested in an organization that is also invested in them, and that wants to make them into better and more productive people. So you need to let them know right from the start what opportunities exist for them, that you care about them, and that the success of the association or company is completely based on whether the staff is growing on a personal level and achieving their goals as well.
Starting in a new business environment can be daunting, but at least you know three ways on how to start off on the right foot and deliver the important messages.