Author: Heather Nolan

Marketing Specialist at

Heather Nolan is a marketing specialist at AssociationSuccess.org. A former journalist and social media manger, Heather lives in New Orleans with her husband, son and grumpy rescue dog.

Jul
27

How the Romance Writers of America responded to racism accusations — and what associations can learn from them

It started with a tweet. Next, came a rather public revamp of policies and initiatives intended to make the Romance Writers of America more diverse and inclusive. In the tweet last August, romance writer Courtney Milan called a fellow romance author’s book an “(expletive) racist mess.” What followed was a formal ethics complaint by that […]

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Jul
23

Why eliminating racism starts with institutions

Is racism a result of prejudice, or is prejudice a result of racism? When asked to consider the question, most people will likely say individuals are prejudiced and that prejudice leads to racism. Dr. Wornie Reed, a professor of sociology and Africana Studies at Virginia Tech, argues the opposite is true. In a 2015 TEDx […]

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Jul
21

Back from furlough? Here’s how to navigate the workforce

Whether working from a newly configured home office or returning to a now socially distant one, navigating the workforce for an employee returning from furlough is sure to feel different. The most important thing for employers and employees to remember when people start to come back: Be flexible. “This is an unprecedented time for many […]

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Jul
13

Let’s talk about race

At some point in the last six weeks, you’ve probably given at least a little thought to your association’s policies and bylaws — and maybe even wondered if they’re passively promoting racism within your organization. We want to help you do better. On Tuesday, July 28, we’re hosting an introductory workshop to teach you how […]

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Jul
09

How COVID-19 has impacted association events

Organizations and associations have had to do a lot of last-minute shifting of in-person meetings and events since COVID-19 cases started rapidly rising in the United States earlier this year. In a June survey, the Center for Exhibition Industry Research found that the uncertainty around whether events can take place in their scheduled location due […]

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Jul
01

How to feel comfortable on camera

Zoom meetings are a daily presence in your professional life. The chances of that changing soon are slim, especially as people start to realize virtual events and meetings are more cost-effective and time-efficient, said Dr. Laura Sicola, founder of Vocal Impact Productions and host of the podcast “Speaking to Influence.” Once you’ve accepted that, it’s […]

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Jun
30

The best things we learned from SURGE Connect

Earlier this month we hosted our annual three-day virtual conference, SURGE Connect, where leaders from across the association industry shared thoughts, ideas and problem-solving innovations with hundreds of attendees. We’ve compiled a list of some of the best things we learned from our SURGE Connect speakers: “Until you hear from your stakeholders that … you’re […]

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Jun
25

How to ask someone to be your mentor

You’ve identified a potential mentor — someone you think could help advance your career, provide encouragement and advocate for you. Now, it’s time to form that relationship. But how do you ask someone to be your mentor? According to Yale University, the first step is simple: Schedule a conversation by sending an email asking the […]

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