How the CARES Act benefits associations
When the landmark CARES Act was signed into law, many in the United States were able to breathe a sigh of relief knowing that the unprecedented $2 trillion stimulus package was on the way with some help. That relief, however, is immediately tempered by the next obstacle: Figuring out exactly what the 900-page act means […]
How should associations face COVID-19?
Since the World Health Organization declared the novel coronavirus outbreak a global pandemic, we have seen an unmistakable impact on not only public health, but also on the global economy. With the world attempting to sail through these uncharted waters, we know professionals will turn to their associations for answers. But how should associations handle […]
Register for our webinar with ‘The Forever Transaction’ author Robbie Kellman Baxter
“The Membership Economy” author Robbie Kellman Baxter is back with a new book, “The Forever Transaction,” in which she draws out a blueprint for member-based organizations and how they can create and grow with long-term relationships with their customers. With a focus on how associations can master their own Forever Transactions, Baxter will discuss how […]
Is your association fighting subscription fatigue?
We’ve all been there: You get your latest credit card bill or bank statement, and you scan your eyes over all the charges. Yep, yep, yep that makes sense. But am I really paying THIS for that service? The next move means pulling out a laptop or making a phone call, canceling a membership for […]
The single best work-from-home advice I’ve ever received
When my husband and I go out to dinner, we have a phones-down date night rule. As soon as we sit down, he passes his phone off to me, and I tuck it, along with my own, into my purse, which gets slung over the back of my chair and neither of us can touch […]
How to manage stress during the COVID-19 pandemic
Perhaps one of the most concerning effects of the coronavirus is the heightened levels of cortisol pumping through all of our veins during uncertain times. Put another way: Stress. With a global economic meltdown, job insecurity and social distancing, we’re all facing difficult times. We are social creatures; we need conversation and connections to keep […]
Association leaders, the time to experiment is right now
Right now, as we face the global pandemic that is COVID-19, our environment offers both the best reason and the best opportunity we’ve ever had for our industry to rapidly experiment with a purpose of spawning transformation and building resiliency. Right now, we should start planning and executing simple business experiments, carry forward the successes, […]
10 things leaders can do right now during the COVID-19 pandemic
I see business leaders going through so much right now amid the uncertainty and chaos. If we all come together, we will come out stronger. The way we lead our teams, companies and families through the next 30 to 60 days will affect the long run of our businesses — and maybe even our economy […]
Let’s connect: Apply to be a SURGE speaker
There’s an annual tradition we do here in New Orleans every year: We stock up on basic medical supplies, ensure we’ve got a good stash of canned and dry goods, and yeah, maybe we keep an extra case of beer on hand. Like many of our neighbors along the Gulf Coast, hurricane season, which stretches […]
Bold idea? This association got rid of its annual conference
When John Bridges took over the Arkansas State Employees Association as executive director about two years ago, he had big ideas. But big ideas cost money, and that was something Bridges didn’t have: The organization hasn’t raised membership dues since the 1980s — while just $52 per year, that can go a long way in […]